Last updated: January 2025 We want you to be completely satisfied with your purchase. Learn about our return and exchange policy.

You may return eligible items within 7 days of delivery. **Note**: All returns must be in original condition with original packaging and accessories.

The following items are eligible for return: - Unopened smartphones in original packaging - Accessories with original tags and packaging - Items with manufacturing defects - Items delivered in error

The following items cannot be returned: - Opened or used smartphones - Items with physical damage or scratches - Items without original packaging - Software or digital products - Clearance or sale items (marked as final sale)

To initiate a return: 1. Contact our customer service at [email protected] 2. Provide your order number and reason for return 3. Receive return authorization and shipping instructions 4. Ship the item back to us using the provided label 5. Wait for inspection and refund processing

Refunds will be processed within 7-10 business days after we receive and inspect the returned item. - Refunds will be issued to the original payment method - Shipping costs are non-refundable - Return shipping costs are the customer's responsibility unless the item is defective

Exchanges are available for the same product in different color or storage capacity, subject to availability. For exchanges, you will need to pay any price difference between the original and new item.

If you receive a damaged or defective item, please contact us within 48 hours of delivery. We will arrange for a free replacement or full refund, including shipping costs.