Last updated: January 2025 All smartphones purchased from AngkorMobile come with official manufacturer warranty.

All smartphones purchased from AngkorMobile come with official manufacturer warranty: - **Apple**: 1-year official warranty - **Samsung**: 1-year official warranty - **Xiaomi**: 1-year official warranty - **Oppo/Vivo**: 1-year official warranty - **Other brands**: As per manufacturer's warranty terms

The official warranty covers manufacturing defects and hardware failures under normal use: - Defective components - Hardware malfunctions - Battery issues (within manufacturer specifications) - Screen defects (dead pixels, touch issues) - Charging port problems

The warranty does not cover: - Physical damage (cracked screen, water damage) - Accidental drops or impacts - Unauthorized modifications or repairs - Software issues (can be resolved with factory reset) - Normal wear and tear - Lost or stolen devices - Damage from improper use or negligence

To make a warranty claim: 1. Contact our customer service with your order details 2. Provide proof of purchase (receipt or invoice) 3. Describe the issue in detail 4. Bring the device to our service center or authorized service partner 5. Our team will assess the issue and process the claim

Warranty services are provided through: - Our in-house service center in Phnom Penh - Authorized manufacturer service centers - Repair or replacement at manufacturer's discretion Service turnaround time is typically 7-14 business days, depending on the issue and parts availability.

We offer extended warranty options for additional protection. Contact us for more details about extended warranty plans and pricing.

Please keep your purchase receipt or invoice as proof of purchase for warranty claims. Digital receipts sent via email are also accepted.